Deliveries and Returns
WHAT ARE SHIPPING TIMES AND COSTS?
Shipping Times and Costs
At Pure Harbor Naturals, we are committed to delivering your products promptly. All orders are processed and shipped within 5-7 business days, ensuring a reliable and efficient delivery experience.
Shipping Rates
Shipping costs are based on standard USPS rates, calculated at checkout according to your location and order size.
International Shipping
Pure Harbor Naturals currently ships throughout North America, including the United States and Canada. Shipping times may vary slightly for international orders, but we strive to maintain our 5-7 business day shipping standard whenever possible.
Order Tracking
Once your order is shipped, you will receive a confirmation email from Pure Harbor Naturals with tracking information to follow your delivery.
If you have any questions about your order or shipping, please feel free to contact the Pure Harbor Naturals support team.
WHAT PAYMENT METHODS CAN I USE?
What Payment Methods Can I Use?
Pure Harbor Naturals offers a variety of secure payment options to make your shopping experience as convenient as possible. We accept all major payment methods supported by Shopify, including:
- Credit & Debit Cards: Visa, MasterCard, American Express, Discover
- Digital Wallets: Apple Pay, Google Pay, and Shopify Pay
- Other Methods: PayPal and other regionally supported payment options
All transactions are processed securely through Shopify’s trusted payment gateway to protect your information.
If you have any questions about payment options, please reach out to the Pure Harbor Naturals support team.
WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?
What is Your Exchanges, Returns, and Replacements Policy?
At Pure Harbor Naturals, we are committed to ensuring the quality and safety of our products. We offer a Free Replacement Guarantee for any product that arrives contaminated or becomes compromised within 30 days of delivery.
To initiate a replacement, please contact our support team with your order details and a description or photo of the issue. We’ll quickly review your request and arrange a replacement if your product qualifies under our guarantee.
Our team is here to help ensure you have the best possible experience with Pure Harbor Naturals.